Who we are
JC Bookkeeping Services is a remote bookkeeping service owned and operated by Juli Conley, located at 3373 Spring Creek Drive, Morristown, TN 37814. This policy explains how we handle information collected through this website.
Information we collect
We collect information you provide directly when you fill out a contact form or reach out by phone or email. This may include your name, business name, email address, and phone number. We do not collect payment information through this website.
How we use your information
We use the information you submit to respond to your inquiry, schedule consultations, and communicate about bookkeeping services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-party services
We use HighLevel/LeadConnector to operate our contact forms, website chat, and business communications. Information you submit through these tools is processed to respond to your request, manage your contact preferences, and provide the services you request. Our SMS consent protections apply to these tools.
This website also uses Google Maps to display our business location. Google processes information through its map service under its own privacy policy. You can review that policy at https://policies.google.com/privacy.
Text messaging and consent
If you choose to receive text messages from JC Bookkeeping Services, we use your phone number and consent record to send consultation scheduling messages, appointment reminders, bookkeeping service updates, and customer support messages. We do not send promotional text messages.
Message frequency may vary based on your requests and service activity. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You can also contact us at julie@jcbookkeeper.com or (423) 492-4692.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and analytics
This website does not use tracking cookies or analytics tools that collect personally identifiable information. Standard web server logs may record basic technical data such as browser type and page requests, but this data is not linked to individuals.
Data retention
Information submitted through our contact form is retained only as long as necessary to respond to your inquiry and fulfill any ongoing service relationship. You may request deletion of your information at any time by contacting us directly.
Data security
We use reasonable administrative, technical, and organizational safeguards to protect the personal information we collect. No method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Your rights
You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you. We will respond to reasonable requests within a reasonable timeframe.
Contact
If you have questions about this privacy policy, contact Juli Conley at julie@jcbookkeeper.com or by phone at (423) 492-4692.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.